Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only to the extent that no other indication is made in the subsequent processing operations. “Personal data” means any information relating to an identified or identifiable natural person.
Server log files
You can visit our website without providing any personal information. Each time you access our website, usage data is transmitted to us or our web hoster / IT service provider by your internet beowser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO (GDPR) from our overriding legitimate interest in ensuring trouble-free operation of our website and in improving our offer.
Storage of customer data
Data of our customers are stored in an ERP System on AWS (Amazon Web Service) servers for a maximum of 1 year. If you want to delete or change your data, you can do so in your customer account or you can make a request via our contact form.
Contact
Person in charge/data protection officer
Contact us if you wish. The contact details of the data protection officer can be found in our imprint. You can reach our data protection officer directly at: datenschutz@luxpro.de
Initiatory contact by the customer through e-mail
If you initiate business contact with us by e-mail, we collect your personal data (company name, name, e-mail address, message text) only to the extend provided by you. The data processing serves the purpose of processing and answering your contact request. If the contact serves the implementation of pre-contractual measures (e.g. consultation in the case of interest in purchase, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. b DSGVO (GDPR). If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO (GDPR) from our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object at any time to this processing of personal data relating to you based on Art. 6 para. 1 lit. f DSGVO (GDPR= for reasons arising from your particular situation. We will only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Collection and processing when using the contact form
When using the contact form, we collect your personal data (company name, name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of contacting you. If the contact serves the implementation of pre-contractual measures (e.g. consultation in case of interest in purchase, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. B DSGVO (GDPR). If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. F DSGVO (GDPR) from our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object at any time to this processing of personal data relating to you based on Art. 6 para. 1 lit. F DSGVO (GDPR) for reasons arising from your particular situation. We will only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Customer account
When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is based on Art. 6 para. 1 lit. A DSGVO (GDPR) with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation. Your customer account will then be deleted.
Orders
Collection, processing and forwarding of personal data when placing orders. When you place an order, we collect and process your personal data only to the extent necessary for the fulfillment and processing of your order and to process your request. The provision of the data is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is based on Art. 6 para. 1 lit. b DSGVO (GDPR) and is necessary for the performance of a contract with you. A transfer of your data takes place, for example, to the shipping companies and dropshipping providers selected by you, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly observe the legal requirements. The scope of the data transfer is limited to a minimum.
Advertising
Use of the e-mail address for sending newsletters. We use your e-mail address, regardless of the contract processing, exclusively for our own advertising purposes for sending newsletters, provided that you have expressly consented to this. The processing is based on Art. 6 para. 1 lit. a DSGVO (GDPR) with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation. To do so, you can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the distribution list. Your data will be passed on to a service provider for e-mail marketing within the scope of order processing. Your data will not be passed on to any other third parties.
Merchandise management
Use of an external merchandise management system
We use an enterprise resource planning system for contract processing within the scope of order processing. For this purpose, your personal data collected in the course of the order processing will be transferred to
ViA-Online GmbH, Kimplerstraße 296, 47807 Krefeld
EDV Beratung, Willi Hausner, Hermannstädter Str. 20, 90765 Fürth
Payment service provider
Use of PayPal
All PayPal transactions are subject to the PayPal privacy policy. You can find this here https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Use of PayPal Express
We use the PayPal Express payment service of PayPal (Europe) Wir verwenden auf unserer Website den Zahlungsdienst PayPal Express der PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxemburg; “PayPal”) on our website. The data processing serves the purpose of being able to offer you payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, store and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when you access the website. Cookies may also be used for this purpose. The cookies enable recognition of your browser. The use of cookies or similar technologies takes place on the basis of § 15 para. 3 p. 1 TMG. The processing of your personal data is carried out on the basis of Art. 6. Para. 1 lit. f DSGVO (GDPR) from our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation. With the selection and use of PayPal Express, the data required for payment processing is transmitted to PayPal in order to be able to fulfill the contract with you with the selected payment method. This processing is based on Art. 6 para. 1 lit. b DSGVO (GDPR). For more information on data processing when using the payment service PayPal Express, please refer to the associated privacy policy at unter www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.
Use of Amazon Payments
We use the Amazon Payments payment service of Amazon Payments Europe s.c.a (38 avenue John F. Kennedy, L-1855 Luxemburg; “Amazon Payments”). The data processing serves the purpose of being able to offer you payment via the Amazon Payments payment service. In order to integrate this payment service, it is necessary for Amazon Payments to collect, store and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when you access the website. Cookies may also be used for this purpose. The cookies enable the recognition of your browser. The use of cookies or similar technologies takes place on the basis of § 15 para. 3. P. 1 TMG. The processing of your personal data is carried out on the basis of Art. 6 para. 1 lit. f DSGVO (GDPR) from our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation. With the selection and use of „Amazon Payments“, the data required for payment processing is transmitted to Amazon Payments in order to be able to fulfill the contract with you with the selected payment method. This processing is based on Art. 6 para. 1 lit. b DSGVO (GDPR). For more information on data processing when using the payment service Amazon Payments, please refer to the associated privacy policy at: https://pay.amazon.com/de/help/201212490
Use of personal data when selecting Klarna payment options. In order to offer you Klarna’s payment options, we will transmit personal data, such as contact details and order data, to Klarna. This allows Klarna to assess whether you can use the payment options offered through Klarna and to adapt the payment options to your needs. For general information about Klarna, please visit: https://www.klarna.com/de/. Your personal information will be treated by Klarna in accordance with applicable data protection laws and as set out in Klarna’s privacy policy at: https://www.klarna.com/international/privacy-policy/
Cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide on their acceptance individually, as well as prevent the storage of cookies and transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of this website to their full extent.
Under the links below you can find out how to manage (including disabling) cookies in the main browsers:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefox
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically required cookies
Unless otherwise stated in the privacy policy below, we only use these technically required cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.
The use of cookies or similar technologies takes place on the basis of § 15 para. 3 p. 1 TMG. The processing of your personal data is based on Art. 6 para. 1 lit. f DSGVO (GDPR) from our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
The use of cookies or similar technologies takes place on the basis of § 15 para. 3 p. 1 TMG. The processing of your personal data is based on Art. 6 para. 1 lit. f DSGVO (GDPR) from our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
Advertising, statistics and market research
Within our online offering, we use tracking procedures that enable us to assess the effectiveness of various marketing measures and to provide our customers with offers that are suitable for them. The legal basis for this is our legitimate interest in advertising pursuant to Art. 6 para. 1 lit. f DSGVO (GDPR). In the process, the data transmitted by the browsers of the website visitors as well as, in part, the usage behavior are recorded. It is only possible for us to draw conclusions about individual persons if they are logged in, e.g. if individual processes are check manually (e.g. in the case of reported technical errors). In principle, however, the collection and evaluation is anonymous. You have the right to object to the processing of your data at any time if you can justify this on the basis of your particular situation and if it stands up to scrutiny by us or third parties. For this purpose, it is necessary that you inform us of the time of the visit as well as the IP address of your device at the time of the page view and that you provide us with your name as well as your contact data in writing/by e-mail for clear identification. If we are unable to clearly identify you (e.g. because your IP address has changed in the meantime), we require confirmation from your provider that the IP address was assigned to you at the time stated. The data will be deleted when it is no longer needed to fulfill the above purpose.
In addition, we use external providers who process data for us on individual advertising measures and/or analyze and process the use of our website in detail (origin of users, devices used, length of stay on individual pages, pages visited, purchasing activities, etc.). It is in our interest that users find what they are looking for on our website and that advertisements placed by us are only displayed to users to have either shown an interest in our online offering or in product categories offered by us. To this end, we integrate scripts from external providers into our online offering, which only become active with your consent. With the help of these scripts, we ensure that, for example, our ads correspond to the potential interest if users and do not have a harassing effect. We can also track the effectiveness of ads for statistical and market research purposes and measure the success of our website and individual subpages. The use of the scripts as well as the storage of “tracking cookies” and “conversion cookies” set by the scripts take place exclusively on the basis of the informed consent of our users (pursuant to Art. 6 para. 1 lit. a DSGVO (GDPR) in conjunction with § 15 para. 3 p. 1 TMG), which we ask for when the page is first accessed.
With the appropriate consent, it is possible for the external providers to determine visitors to our online offering as a target group for the display of advertisements on their own/other platforms, to record and evaluate usage behavior on our site, and to merge the information collected on our site with data collected elsewhere. When you visit our site and/or click on one of our advertisements, a cookie is set by the provider. If you visit certain sub-pages of our online offer and the cookie set by the provider has not yet expired (the validity is limited by the provider), the providers and we can recognize that a user has, for example, called up a page or clicked on an advertisement and that this user was forwarded to a target page. Since each user receives an individual cookie, this enables the providers to carry out individual or target group-specific marketing. It is not possible for us to uniquely identify users. However, users who spend a lot of time on the platforms of external providers and often consent to the use of data on third-party sites could become so-called “transparent users” for these providers.
Your consent can be revoked at any time. Technically, this is implemented by either clearing your browser cache or using a browser extension. In addition, the providers offer their own „opt-out“ solutions, which are mentioned in their data protection information. Furthermore, you can generally object to tracking at http://optout.networkadvertising.org/, https://youradchoices.com/ or http://www.youronlinechoices.com. The data is processed within the framework of the provider-specific data usage guidelines. The data is also transferred by the providers to third countries (esp. USA) and could be used there by authorities if necessary. The transfer of data to third countries takes place on the basis of standard contractual clauses as appropriate guarantees for the protection of personal data, which all providers we use have given.
List of external providers:
Meta Platforms Ireland Ltd.
4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland
Facebook Privacy Policy
Google Ireland Limited (Registernummer: 368047), Gordon House, Barrow Street, Dublin 4, Irland
Google Privacy Policy
Pinterest Europe Ltd.
Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland
Pinterest Private Policy
Plug-ins und Sonstiges
Use of YouTube
We use the function of embedding YouTube videos from Google Ireland Limited ( (Gordon House, Barrow Street, Dublin 4, Irland; „YouTube“) on our website. YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
The function displays videos deposited with YouTube in an iFrame on the website. The option “Extended data protection mode” is activated. As a result, YouTube does not store any information about visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transmitted to the USA. There is no adequacy decision of the EU Commission for the USA. The data transfer takes place, among other things, on the basis of standard contractual clauses as appropriate guarantees for the protection of personal data, viewable at: https://policies.google.com/privacy/frameworks
The use of cookies or comparable technologies takes place on the basis of § 15 para. 3 p. 1 TMG. The processing of your personal data is carried out on the basis of Art. 6 para. 1 lit. F DSGVO (GDPR) from our overriding legitimate interest in the demand-oriented and targeted design of the website. You have the right to object to this processing of personal data relating to you at any time for reasons arising from your particular situation. For more information about the collection and use to data by YouTube and Google, about your rights in this regard and options for protecting your privacy, please refer to YouTube’s privacy policy at https://www.youtube.com/t/privacy
Rights of the data subject and storage period
Duration of storage
After complete processing of the contract, the date will initially be stored for the duration of the warranty period, thereafter taking into account statutory, in particular tax and commercial law retention periods, and then deleted after expiry of the period, unless you have consented to further processing and use.
Rights of the data subject
You are entitled to the following rights according to Art. 15 to 20 DSGVO (GDPR) if the legal requirements are met: right to information, to correction, to deletion, to restriction of processing, to data portability.
In addition, according to Art. 21 para. 1 DSGVO (GDPR), you have the right to object to processing based on Art. 6 para. 1 lit. f DSGVO (GDPR) and to processing for the purpose of direct marketing.
Right of complaint to the supervisory authority
In accordance with Art. 77 DSGVO (GDPR), you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.
Right of objection
If the personal data processing listed here is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f DSGVO (GDPR), you have the right to object to this processing with effect for the future at any time for reasons arising from your particular situation.
After the objection has been made, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims.
Last updated: April 27th 2021